Privacy and Personal Data Protection Policies
Privacy and Personal Data Protection Policies
For the purposes of personal data protection legislation, the Charm-In-Center Local Accommodation establishment, located in Vila Nova de Milfontes, with the tax name Rasgos d’Otimismo with NIF 516870750, informs that the personal data of Customers and potential Customers that are collected are subject to automated processing for the following purposes:
o Booking accommodation and/or any service provided by our establishment;
Check-in;
o Compliance with legal obligations, including, with the Tax Authority, communication to the
o SEF, Consulting and Auditing;
o Authorization to access buildings;
o Provision and invoicing of services;
o Adapting services to the client’s needs and interests;
o Use of the website;
o Information and marketing actions;
o Answering questions, suggestions and complaints made by customers;
o Quality control of the services provided.
For the aforementioned purposes, Charm-In-Center may collect and process the personal data of:
o Customers and potential Customers, as well as a copy of the documents, duly authorized for reproduction, containing the following information:
o Identification data;
o Telephone contact / e-mail, Financial information (credit card details);
o Preferences regarding the services to be provided during the stay;
Opposition from Clients and Potential Clients
Under the terms of the applicable legislation, Clients and Potential Clients are guaranteed the right to access data that directly concerns them, and may request its correction or addition, by contacting Charm-In-Center at info@charm-in.pt.
The Client and/or potential Client may also, at any time, object to the processing of data, with the exception of that which is strictly necessary for the provision of services.
of the service, and/or request deletion of their data for marketing purposes or inclusion in subscriber lists and information services, for which purpose they should contact Charm-In- Center by e-mail at info@charm-in.pt.
In accordance with current data protection legislation, your personal data will be incorporated into a file owned by our Company, for the purpose of maintaining the commercial and contractual relationship. We also inform you that our company has adopted security measures and technologies to help protect your personal information from unauthorized access, use, disclosure, alteration or destruction, in accordance with applicable privacy and data protection laws. Each section of Charm-In-Center stores personal information in a secure location and we have taken steps to ensure that only designated people have access to this information. In our duly legalized booking system (InovGuest), customer data is stored for no longer than 365 days.
Most personal data must be provided in order to provide the service. Charm-In-Center will inform you of this obligation and in the event that the required data is missing or incorrectly provided, Charm-In-Center will not be able to provide the contracted service. You are solely responsible for providing incorrect or inaccurate data.
The person responsible for processing personal data is the manager of the establishment: David Rodrigues.
Personal data, databases, service platforms and other operations may, under the terms and conditions defined by law, be hosted, shared and communicated to subcontractors for all or part of the purposes identified above, as well as for the maintenance, hosting and management of their computer systems and equipment, under the terms permitted by the legislation governing the processing of personal data, with these entities being obliged to maintain secrecy and guarantee security with regard to the data of Charm-In-Center’s customers to which they have access for this purpose, and they must not use this data for any other purpose, or for their own benefit, or relate it to other data they hold. Translated with www.DeepL.com/Translator (free version) Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, namely when they prove necessary for the resolution of billing disputes and for activities relating to the protection of public security, the defense and security of the State and the prevention, investigation or detection of criminal offenses.
Your personal data is only kept for the period necessary to provide the service or product, or to comply with Charm-In- Center’s legal obligations. Finally, the data may also be kept until the period during which any invoice can be legally challenged or payment claimed, or for the periods legally defined for the purposes of investigation and legal proceedings of a criminal nature. Privacy Policy and Personal Data.
Privacy and Personal Data Policy – applicable to Users of this Hospitality Business when making a reservation.
Data Controller (us): The Hospitality Business that will provide the customer, the user, with the requested service. Our identification and contact details are available on the website, booking operators, on other pages promoting our business and on invoices issued by our company.
Data Compliance Officer: Not applicable to the activities of Data Controllers.
User:You, who filled in the booking form or any other documentation related to it.
Objective:The purpose of processing the data provided through this form is to manage the reservations made by you, the user, and/or to respond to the questions/requests made.
Supervisory Authority:
If a data subject considers their rights to be affected, they can also turn to the competent supervisory authority of the Member State concerned.
More information at: https://ec.europa.eu/info/law/law-topic/data- proteção/dados proteção-eu_en
If you have any questions after reading this Privacy and Personal Data Protection Policy, you can send an e-mail to info@charm-in.pt.
The Management